*Updated April 30, 2020*
The safety and well-being of our patients, staff, and community are our highest priority. We continue to closely monitor the developments related to coronavirus (COVID-19) both nationally and in the Kansas City metro. During this time of uncertainty, Durrie Vision continues to seek guidance from the Centers for Disease Control (CDC) and local health agencies to guide decisions, restrictions, and protocols as the situation evolves.
In response, Durrie Vision has enhanced its already-rigorous cleaning, hygiene, and sterilization procedures as well as made significant changes to patient scheduling and check-in protocols. We have outlined the steps we are taking to keep our patients and staff safe and healthy below. Due to the dynamic nature of this situation, we will review and update policies and protocols as needed.
Patients with Upcoming Appointments
Wait-in-Car Patient Check-In
Durrie Vision has implemented a convenient in-car check in system to maintain social distancing standards within our lobby. On the day of your appointment, you’ll receive a text message with instructions for checking in upon arrival. After you have checked in, please wait in your car until instructed to come in for your appointment.
At check-in patients will be screened via the following statements. If you cannot positively affirm to all these questions, you will be asked to postpone or reschedule your visit to a later date.
- I do not currently, nor have I had in the last two weeks, a fever, cough, or other cold symptoms.
- To the best of my knowledge, I do not have, nor have I been in close contact [w/in 6 feet of an infected individual for a prolonged period of time (10+ min)] with someone who has a confirmed diagnosis of COVID-19 or a presumptive positive COVID-19 test result in the last 30 days, nor have I been in direct contact with the secretions of an infected individual within the last 30 days.
- I, nor anyone living in my immediate household, have not traveled outside the United States within the past 30 days, nor traveled to a state other than Kansas or Missouri AND attended a mass gathering while there within the past 30 days.
Additional Patient Policies
- A mask or face covering will be required. If you do not have a mask, one will be provided to you at check in.
- Patient temperature checks will be conducted at check-in. Those showing a reading of 100.4 degrees Fahrenheit or higher will be asked to reschedule their appointment.
Ongoing Practice and Staff Safety Measures
Patient Scheduling and Visitor Policy
To minimize exposure and risk of infection, we are taking the following steps to reduce the number of people in our office:
- Decreased availability of appointments
- No longer allowing patients to bring extra visitors to their appointment unless absolutely necessary
- Limiting the number of industry visitors to our practice; visitors will be required to follow employee safety measures as outlined below
As healthcare professionals, all Durrie Vision staff members employ best practices with regard to personal hygiene and their responsibility in helping to reduce risk of infection and spread of disease. Employees are required to follow proper hand washing protocols at all times. Furthermore, we have encouraged employees to be generous with their use of antibacterial wipes in all areas of the office. During this time, our staff will also be taking the following precautions:
- Conduct a temperature check upon arrival; those showing a reading of 100.4 degrees Fahrenheit or higher will be asked to self-quarantine at home
- Wear a mask at all times within the office
All exam, pre- and post-operative rooms are cleaned and sanitized after each use. This includes all equipment, tools, and surfaces staff, patients, or visitors come in contact with.
Durrie Vision maintains the highest standard of cleaning protocols for all surgical suites, which includes sterilization of all equipment after each use. Surgical staff follows CDC hand-washing guidelines for healthcare professionals and wears a hat and mask at all times.
All common areas are cleaned and disinfected frequently, with extra attention to often-touched areas such as countertops, door handles, phones, water/coffee stations, furniture, etc. We have increased accessibility to all cleaning and sanitization supplies throughout the office to promote frequent use. Please don’t hesitate to ask for hand sanitizer or a disinfectant wipe at any time.
What you can do to help
If you are feeling sick, please reschedule your appointment for a later date. Practice good hygiene. Hand-washing is your best defense against the spread of disease. The CDC recommends washing your hands for at least 20 seconds with soap and water. For more information on preventative measures, please visit the CDC’s website.
CDC: Steps to prevent illness →
We want you to feel assured in visiting our office whether it be for a general health-of-eye exam, refractive evaluation, or surgical procedure. If you have any questions regarding our cleaning and sterilization protocols, please don’t hesitate to ask one of our staff members. Thank you for doing your part in helping to keep our staff, other patients, and communities safe.